Privacy policy

Basic information on data protection

Consult the Legal notice page to access the website’s ownership information.
Rights: Access, rectify and delete data, as well as oppose processing and other rights explained in this section.

What information do we process?

The information we receive from users, which will be treated with the utmost confidentiality, is collected as set out below.

Information that users provide us directly: Sota la palmera collects and stores certain information that the user enters on the Sota la palmera Website or that is provided to him in any other way:

Data quality: The user must guarantee, both to Sota la palmera and to third parties, the quality of the information and personal data that he provides through the Sota la palmera website. This implies that all personal data and information provided must be real, truthful, updated and belong to the user and not to third parties. In the event that they belong to third parties, we understand that it is through their consent and we request that this third party be invited to know our legal texts as soon as possible.
Data modification: The user must notify Sota la palmera of any modification that occurs to the personal data provided, responding in any case to the veracity and accuracy of the data supplied at all times.

Information that users provide us indirectly:

Data derived from the use of the website: Sota la palmera collects data derived from the use of the website by the user each time they interact with the website.
Data derived from “cookies”: Sota la palmera uses its own and third-party cookies to facilitate navigation for its users.

For what purpose do we process the data?

Provision of services: For those services or information that the user requests through the contact form.
Promotional messages with cancellation option: With the user’s consent, Sota la palmera may use the personal data we obtain to send commercial emails related to our products and services that we provide. In any case, you can avoid the sending of new commercial emails by requesting it to the email address info@sotalapalmera or through the link that appears in the body of each of the emails we send and consequently, Sota la palmera will immediately cease sending the aforementioned information.
Operational communication of the service: We may use the personal data that the user provides us to make communications via email about the operation of the service.
Transmission of data to third parties (exceptions): In the event that it is strictly necessary for the requested services, in the event that Sota la palmera collaborates with third parties. When Sota la palmera has express and unequivocal authorization from the user. When requested by a competent authority in the exercise of its functions (to investigate, prevent or take action relating to illegal actions). If required by regulation.
Territory: The service provided by Sota la palmera is carried out from Spain.

How long will we keep the data?

Sota la palmera will keep the user’s personal data for the time necessary to: comply with any of the objectives mentioned in this Privacy Policy, comply with current legislation, regulatory requirements and relevant orders from competent courts, or, in any case, while we send you information and the interested party does not request deletion or opposition.

To whom are the data communicated?

As indicated in the previous section, the personal data that Sota la palmera collects will be exclusively used to achieve the purpose defined on the Sota la palmera Website. To achieve this objective and to provide the service correctly, Sota la palmera may share certain personal data of users:

With prior legal requirement, Sota la palmera may share information with executive authority bodies and/or third parties regarding requests for information relating to criminal investigations and alleged illegal activities.
With the user’s consent: in addition to the above, the user will be informed if any information about him/her is made known to the commercial partners of the website, or to third parties, for purposes other than those set out on the Sota la palmera website (e.g. for commercial purposes), so that he/she has the opportunity to decide not to share his/her information. None of the above data communications will include selling, renting,share or otherwise disclose personal information of customers for commercial purposes in a manner contrary to the commitments acquired in this Privacy Policy.

What rights does the user have regarding the data they provide?

The user may exercise the following rights against Sota la palmera:

Right to request access to personal data relating to the interested party.
Right to request rectification (inaccurate data) or deletion (when the data is no longer necessary for the purposes for which it was collected).
Right to request the limitation of its processing, in which case we will only keep it for the exercise or defense of claims.
Right to object to the processing. Sota la palmera will no longer process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
The exercise of the aforementioned rights is very personal, therefore the user will need to prove their identity.

To exercise the rights provided for in the legislation, the user can contact Sota la palmera via email info@sotalapalmera.cat or by writing to the address stated in section 1 of this Policy. The communication will contain the following data and documents:

Name and surnames of the interested party, attaching a photocopy of the DNI or other valid document that identifies them and, where applicable, of the person representing them; the use of an electronic signature will exempt the presentation of these documents.
Indication of the address of the interested party and request specifying the request (the right that is intended to be exercised).

The user will also have the right to file a complaint with the Spanish Data Protection Agency/corresponding Control Authority (www.aepd.es), when deemed appropriate.

How do we protect our users’ data?

Sota la palmera informs the user that it has adopted the necessary technical and organizational measures required by current regulations on Data Protection to guarantee the security of their data, in order to avoid alteration, loss, access or unauthorized processing of the same.

As mentioned, the personal data provided by users through the Sota la palmera website will not be transferred to other entities or companies to be used for their own purposes. However, some companies subcontracted by Sota la palmera may have access to personal data and personal information, always under the exclusive control of Sota la palmera, with the sole purpose of providing a service necessary for the correct functioning of the Sota la palmera Website.

Cookies

Sota la palmera informs you that you have cookies installed on your systems. Cookies are small text files that the browser stores on your computer’s hard drive. When accessing the Sota la palmera website, the server will be able to recognize the cookie and provide information about your last visit, improving or facilitating the browsing experience. You can find more information about this in our Cookies Policy.

Most browsers automatically accept the use of cookies, but you can configure your browser to be notified on your computer screen about the receipt of cookies and, in this way, prevent their installation on your hard drive.

Modifications

Sota la palmera reserves the right to modify this Privacy Policy in accordance with the legislation applicable at any time. Therefore, it is recommended that the user periodically review this Privacy Policy in order to be informed of the processing and protection of personal data, as well as the rights that assist you.

Applicable legislation

This Policy will be governed and interpreted in accordance with Spanish legislation, as well as the resolution of any controversy or divergence related to this website. The use of the services of this website implies the express acceptance of Spanish jurisdiction.

Last updated date: 03/18/2024